Kluang's best shopping is food. The most popular souvenir is Kluang coffee powder — the same strong, smooth blend served at the famous railway station canteen, available in vacuum-sealed packs from the canteen itself and from small shops throughout the town. Tong Huat cookies (pineapple tarts and Chinese New Year-style biscuits) are another local specialty.
Little India on Jalan Stesen has saris, spices, and Indian household goods.
Mansor Toko Batik — a traditional shop a few minutes' walk from the bus station selling handmade batik cloth, songkoks, and Malay fabric items.
For general shopping, Kluang Mall (Jalan Rambutan) is the town's main mall with a hypermarket and chain food outlets. The Zenxin Organic Park south of town sells organic produce and dragonfruit wine from the farm.